The market is dominated by volume-driven retailers that are able to offer low prices, usually for mass produced items, often manufactured in China and other developing countries. The remaining specialists need to create a point of difference in terms of design or sourcing destination (eg made in the UK) in order to justify a shopping trip to their stores rather than consumers simply picking up items as an add-on to a food or clothing purchase in a non-specialist store.
ONLINE BUYING
With almost
half of consumers who have bought home accessories in the past year not having
bought any of them online, there is clearly room for retailers to grow this
category online. However there remain obstacles in that the look and feel of
many home accessories like cushions, bed linens and towels is very important.
Improving websites with videos, high-resolution photography and customer
reviews may offer potential solutions to overcoming consumers’ hesitation about
buying products without visiting a store.







